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Home » HelpDesk » Help:Subscribers who will get this message?

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9/3/2010 11:57:44 AM

Bill Woodland
Bill Woodland
Posts: 13
When I click on the Add button, and enter an email address and hit enter, the page reloads. If I do the same thing and hit the tab key, the text box disappears, and the new address isn't displayed in the list. What am I supposed to do to add a subscriber sucessfully?
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9/4/2010 1:53:31 PM

jitbit
jitbit
Administrator
Posts: 1306
You enter an user's username, not email. Thebox will auto-suggest usernames while you type
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9/5/2010 4:16:14 PM

Bill Woodland
Bill Woodland
Posts: 13
In our case, the email address is the same as the username. It does the autosuggest, it just doesn't add that user to the list of subscribers.
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