Hosted vs Downloaded Helpdesk

Help Desk » Hosted vs Downloaded Helpdesk

Jitbit Helpdesk is available as both downloaded solution (installed on your own hardware) and the hosted version. If you're looking for a managed solution where installation, upgrades and backups are handled by our administrators then choose the hosted version. If you're looking for full control of your help desk software, backup and data then choose the downloaded version to install it in house.