Oct 26 2007 :: by Alex
All Jitbit programs, when being uninstalled, ask the user, if she/he would like to leave us some feedback. I beleive that every mISV should add uninstall feedback to their product since it's simple and valuable. Even if only 1 user of 10 will leave some feedback, it will give you some food for thought.
But remember to make it optional
for your user! Never launch a browser or perform any network activity without asking the user. For example, here is the message shown when someone uninstalls our Macro Recorder
Still, many users do not read these messages. That's why we receive feedback like this:
"actually, I was just uninstalling to move to my new pc, but ANY site that forces me to visit their site WITHOUT ASKING me, is a site I (and ALL of my Internet friends) will avoid in the future. Your loss!!!!!!!!! Trust me!!
Makes me sad.
by Alex. CEO, founder