Since many of our products are based on Microsoft's .NET platform, we offer this FAQ-page.
What is .NET Framework?
Microsoft .NET technology ("dotnet") is a next-generation computing platform. It is Microsoft's newly redesigned, revolutionary software programming architecture. Microsoft has tried to build a new era of programming architecture with the introduction of .NET. The ".NET Framework" is a component of the Microsoft Windows® operating system used to build and run Windows-based .net-applications. You can find more information on .NET Framework here. For information on Microsoft .NET Platform click here
Do I have .NET Framework installed?
Since .NET Framework is a part of Windows operating system, most likely you have it installed. If you have an older version of Windows, you may not have the .NET Framework. To find more information about downloading .NET Framework, knowing if you have it installed or not, visit this Microsoft's page
Where can I download .NET Framework?
You can download it from Microsoft's website (free). Download size is about 18 megabytes, istalling the .NET Framework takes 1-2 minutes. Another option is to get the .NET Framework via Windows Update mechanism. To find more information about downloading .NET Framework, visit this Microsoft's page
What are the benefits of .NET?
To find out the benefits of .NET visit https://msdn.microsoft.com/en-us/library/ms953309.aspx
The help desk is a hub for many activities.
Primarily, it’s about providing excellent service or support to customers and users. However there’s another worthy cause your help desk is in a prime position to assist with: gathering insights that can help make improvements within the company.
In fact, you could say that doing so is optimizing how you use help desk resources. Actionable insights could make a huge difference and help your company to take a proactive stance.
We love operating in the IT world, but it's definitely full of jargon!
In the space of help desks or service desks (the two terms are often used interchangeably), a commonly asked question is, what is an enterprise help desk?