Since many of our products are based on Microsoft's .NET platform, we offer this FAQ-page.
What is .NET Framework?
Microsoft .NET technology ("dotnet") is a next-generation computing platform. It is Microsoft's newly redesigned, revolutionary software programming architecture. Microsoft has tried to build a new era of programming architecture with the introduction of .NET. The ".NET Framework" is a component of the Microsoft Windows® operating system used to build and run Windows-based .net-applications. You can find more information on .NET Framework here. For information on Microsoft .NET Platform click here
Do I have .NET Framework installed?
Since .NET Framework is a part of Windows operating system, most likely you have it installed. If you have an older version of Windows, you may not have the .NET Framework. To find more information about downloading .NET Framework, knowing if you have it installed or not, visit this Microsoft's page
Where can I download .NET Framework?
You can download it from Microsoft's website (free). Download size is about 18 megabytes, istalling the .NET Framework takes 1-2 minutes. Another option is to get the .NET Framework via Windows Update mechanism. To find more information about downloading .NET Framework, visit this Microsoft's page
What are the benefits of .NET?
To find out the benefits of .NET visit https://msdn.microsoft.com/en-us/library/ms953309.aspx
Every service desk should have standards, metrics and SLAs that they monitor and strive to live up to.
You could argue that no metric is more important than the impression of your users. They’re why you exist, right?
Helpdesk ticket priority levels are the definitions your support team uses to determine how quickly a ticket needs to be handled, along with any escalation steps that need to be taken.