Since many of our products are based on Microsoft's .NET platform, we offer this FAQ-page.
What is .NET Framework?
Microsoft .NET technology ("dotnet") is a next-generation computing platform. It is Microsoft's newly redesigned, revolutionary software programming architecture. Microsoft has tried to build a new era of programming architecture with the introduction of .NET. The ".NET Framework" is a component of the Microsoft Windows® operating system used to build and run Windows-based .net-applications. You can find more information on .NET Framework here. For information on Microsoft .NET Platform click here
Do I have .NET Framework installed?
Since .NET Framework is a part of Windows operating system, most likely you have it installed. If you have an older version of Windows, you may not have the .NET Framework. To find more information about downloading .NET Framework, knowing if you have it installed or not, visit this Microsoft's page
Where can I download .NET Framework?
You can download it from Microsoft's website (free). Download size is about 18 megabytes, istalling the .NET Framework takes 1-2 minutes. Another option is to get the .NET Framework via Windows Update mechanism. To find more information about downloading .NET Framework, visit this Microsoft's page
What are the benefits of .NET?
To find out the benefits of .NET visit https://msdn.microsoft.com/en-us/library/ms953309.aspx
Your IT help desk plays an important role in the everyday running of the company.
It's a resource that users or employees are turning to in order to get on with their jobs, so what the help desk does can have a real impact on how well everything else goes.
When you’re tasked with managing a help desk, it’s important to have some key metrics in place for measuring the effectiveness of your operation.
Metrics are what let you know if you’re improving, declining or remaining steady in key areas. Notably, whether you’re managing a help desk or a service desk, they remain pretty much the same. Key metrics are focused on the use of your service and your service delivery.