.NET FAQ

.NET Frequently Asked Questions

Since many of our products are based on Microsoft's .NET platform, we offer this FAQ-page.

What is .NET Framework?

Microsoft .NET technology ("dotnet") is a next-generation computing platform. It is Microsoft's newly redesigned, revolutionary software programming architecture. Microsoft has tried to build a new era of programming architecture with the introduction of .NET. The ".NET Framework" is a component of the Microsoft Windows® operating system used to build and run Windows-based .net-applications. You can find more information on .NET Framework here. For information on Microsoft .NET Platform click here

Do I have .NET Framework installed?

Since .NET Framework is a part of Windows operating system, most likely you have it installed. If you have an older version of Windows, you may not have the .NET Framework. To find more information about downloading .NET Framework, knowing if you have it installed or not, visit this Microsoft's page

Where can I download .NET Framework?

You can download it from Microsoft's website (free). Download size is about 18 megabytes, istalling the .NET Framework takes 1-2 minutes. Another option is to get the .NET Framework via Windows Update mechanism.  To find more information about downloading .NET Framework, visit this Microsoft's page

What are the benefits of .NET?

To find out the benefits of .NET visit https://msdn.microsoft.com/en-us/library/ms953309.aspx

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Oct 20 2017
Product Update: Hosted Helpdesk network issues resolved

Product Update: Hosted Helpdesk network issues resolved

This post is for our hosted helpdesk customers only. I figured we owe them an explanation of what's been happening here last week.

I'm writing this at 4:00am CET after a sleepless night and several days of struggle, but it's OK, I'm probably the happiest man in central Europe right now. We have finally resolved the latest challenge we had: occasional connectivity issues between our cloud servers.

Oct 9 2017
10 Painfully Clear Signs Your Customer Service Sucks (and What You Can Do About It)

10 Painfully Clear Signs Your Customer Service Sucks (and What You Can Do About It)

A breakup always begs the question: Could I have prevented this separation?

When it comes to businesses and losing valuable customers, the answer is almost always yes.

US companies lose an estimated $84 billion every year due to poor customer service.

Despite the numbers, there are very few business owners or customer support managers who would openly admit their customer service just plain sucks.

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