The servers that power our hosted CRM are hosted in Amazon's cloud, the two datacenters are the "US-East" and "US-West" datacenters (N.Virginia and California respectively). The buildings are powered by multiple sources, the electrical service is connected to UPS devices, that deliver the power to the servers. Power is also backed up by two diesel generators that back up each other.
The datacenter features a precise cooling and humidity control system, early fire-detection system, multiple Internet connectivity providers (Level-3, Comcast, AT&T, Verizon and others), intrusion-detection and monitoring systems.
Your SaaS-CRM app will be in good hands.