Help desk software for iPhone devices can be incredibly useful for companies that need to send their technicians out on the field or who have employees that telecommute. IT support companies, printer repair companies, and telecommunications services are all examples of industries that can benefit from a mobile help desk support system. Companies that hire telecommuting workers for their help desk can also benefit from mobile applications because it allows the telecommuting employees to respond to help desk issues wherever they are.
Help desk software for iPhone devices enable employees to check on help desk issues while they are out of the office. This means that employees can close open help desk issues while they are still with clients, or check on the notes on a help desk issue when they arrive at a client's location. They can also find their next help desk job after they have completed a job at another client's location.
Jitbit Helpdesk comes with a free iPhone app. Jitbit allows an unlimited amount of agents, which can allow an extremely large and diverse company to support their entire help desk throughout one system. Jitbit Helpdesk can also function through the company's existing email system which requires no additional infrastructure.