Same price for any number of users

We believe "self-hosted" web-based software should not be priced on a "per user" basis.

That's why all Jitbit's web-based products are priced "per product".

This is our mantra, our "mission statement" and what makes us different from the competition. This is what it's like today and this is how it stays forever.

Hope we made ourselves clear on this

For instance: no matter how many users and "service technicians" will work in the web-based helpdesk, the price is the same. Two technicians? Ten? A hundred? It's fine.

Let's admit it, the development costs are the same - no matter how many users work within the app.

What about SaaS?

Yes, this makes sense with a SaaS-solution (hosted helpdesk in our example) that is hosted on our server... We pay for traffic, we pay for cloud storage, we pay for RAM and CPU power we rent from a cloud provider.

Latest from our blog RSS - Jitbit Software News - Macro Recorder, Help-Desk, ASP.NET Forum

Oct 23 2019
The Best Help Desk Software in 2019

The Best Help Desk Software in 2019

Help desk software is a tool used by support members throughout the corporate space to respond to customer questions. It's usually not just one tool, but a combination of many that support technicians use to manage all incoming queries.

Oct 18 2019
Product update: Subtickets, Customer satisfaction surveys and Dependent custom fields

Product update: Subtickets, Customer satisfaction surveys and Dependent custom fields

We are happy to announce three big new features. All of them were requested for a while now. And all of them are already live for the hosted customers so you can go ahead and give them a try. We'd love to hear your thoughts on how you think we can improve them.

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