Same price for any number of users

We believe "self-hosted" web-based software should not be priced on a "per user" basis.

That's why all Jitbit's web-based products are priced "per product".

This is our mantra, our "mission statement" and what makes us different from the competition. This is what it's like today and this is how it stays forever.

Hope we made ourselves clear on this

For instance: no matter how many users and "service technicians" will work in the web-based helpdesk, the price is the same. Two technicians? Ten? A hundred? It's fine.

Let's admit it, the development costs are the same - no matter how many users work within the app.

What about SaaS?

Yes, this makes sense with a SaaS-solution (hosted helpdesk in our example) that is hosted on our server... We pay for traffic, we pay for cloud storage, we pay for RAM and CPU power we rent from a cloud provider.

Latest from our blog RSS - Jitbit Software News - Macro Recorder, Help-Desk, ASP.NET Forum

Jul 6 2020
How to Evaluate Your User Feature Requests

How to Evaluate Your User Feature Requests

Do you often receive feature requests through your support desk?

If your company sells software or other services, there's a high chance that people will come to you with their ideas for what they'd like to see you do next. The question is, what do you do with those suggestions?

Jun 22 2020
How to Collect Customer Feedback and Improve Your Service

How to Collect Customer Feedback and Improve Your Service

Every service desk should have standards, metrics and SLAs that they monitor and strive to live up to.

You could argue that no metric is more important than the impression of your users. They’re why you exist, right?

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