Same price for any number of users

We believe "self-hosted" web-based software should not be priced on a "per user" basis.

That's why all Jitbit's web-based products are priced "per product".

This is our mantra, our "mission statement" and what makes us different from the competition. This is what it's like today and this is how it stays forever.

Hope we made ourselves clear on this

For instance: no matter how many users and "service technicians" will work in the web-based helpdesk, the price is the same. Two technicians? Ten? A hundred? It's fine.

Let's admit it, the development costs are the same - no matter how many users work within the app.

What about SaaS?

Yes, this makes sense with a SaaS-solution (hosted helpdesk in our example) that is hosted on our server... We pay for traffic, we pay for cloud storage, we pay for RAM and CPU power we rent from a cloud provider.

Latest from our blog RSS - Jitbit Software News - Macro Recorder, Help-Desk, ASP.NET Forum

Aug 31 2019
5 Must Have Components of an Internal Help Desk system

5 Must Have Components of an Internal Help Desk system

Your employees are your business's most valuable ingredient. And dealing with internal employee-facing issues is just as important as solving the customer-facing ones.

Aug 7 2019
How to take a vacation if you are a SaaS founder

How to take a vacation if you are a SaaS founder

At Jitbit only two people have access to the entire company infrastructure - me (Max) and Alex. If something goes terribly wrong and the team can’t handle it, one of us has to get online and fix it. And we learned how to handle it pretty well over the years. Like everyone else, we do have occasional downtimes, but we never had a major outage in 10 years. The longest one we had lasted two hours and that one was planned maintenance taking longer than expected.

Believe it or not, we also take vacations occasionally. Here is how we do it:

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