Same price for any number of users

We believe "self-hosted" web-based software should not be priced on a "per user" basis.

That's why all Jitbit's web-based products are priced "per product".

This is our mantra, our "mission statement" and what makes us different from the competition. This is what it's like today and this is how it stays forever.

Hope we made ourselves clear on this

For instance: no matter how many users and "service technicians" will work in the web-based helpdesk, the price is the same. Two technicians? Ten? A hundred? It's fine.

Let's admit it, the development costs are the same - no matter how many users work within the app.

What about SaaS?

Yes, this makes sense with a SaaS-solution (hosted helpdesk in our example) that is hosted on our server... We pay for traffic, we pay for cloud storage, we pay for RAM and CPU power we rent from a cloud provider.

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Jun 23 2019
Legal Stuff They Don't Tell You About Remote Work

Legal Stuff They Don't Tell You About Remote Work

My company - Jitbit - is an all remote company. We are 100% distributed, we don't have an office and our teammates literally work from around the globe (currently it's the UK, the US, Latvia, Israel and Turkey).

So it might seem strange for me to warn people against remote work. But let's have a look from the employee's angle.

This is what you need to know when you're about to work for someone remotely and internationally.

Jun 10 2019
WTF is help desk software

WTF is help desk software

How about a definition from someone's who actually builds one.

more from the blog...