Downloads and trial sign-ups
Try our software absolutely free of charge and evaluate its features.
- Support ticket system for your help desk team. This is the "SaaS" version, hosted in the cloud.
- Ticketing software for your support team. Tracks customer requests, fully integrates with your mailbox. This is the "on-premises" version.
- Macro Recorder - the best macro program for Windows. Not just a keyboard and mouse recorder but a powerful automation tool that converts macros to EXE files and more.
- Text Expander for Windows. Assign acronyms to frequently used text snippets and AutoText will auto-type a snippet when you type the acronym.
Latest from our blog
Most Demanded Helpdesk Features, According to IT Pros
We've analyzed professional reviews, user testimonials, and forum discussions from IT professionals to identify their common pain points and what they value most in existing helpdesk solutions.
Stripping signatures from emails
We don't usually announce unreleased features, but we're about to ship something I've personally tried solving for years.
The problem is simple to describe and maddening to solve: how do you automatically remove signatures, logos, confidentiality footers, "follow-us-on-LinkedIn" blocks, and those 200-word GDPR disclaimers from incoming e-mails?
AI Agent features in Jitbit Helpdesk
Now with smarter, self-initiated Knowledge-base search and even external docs indexing