- Submit your question using the web-interface
- You can also send us a note to
Our helpdesk operates on Central European Time (CET), which is 6 hours ahead of EST United States.
FAQs
- Ordering and billing FAQ - purchasing and receiving products frequently asked questions
- General support FAQ - most common technical issues
- Product specific FAQs:
Products documentation:
- AutoText help (online version)
- CRM help (online version)
- Enkodr help (online version)
- Forum help (online version)
- Help Desk help (online version)
- Hosted CRM help (online version)
- Hosted Help Desk help (online version)
- Jitbit Network Sniffer help (online version)
- Macro Recorder help (online version)
- Macro Recorder LITE help (online version)
- Macro Recorder LITE Evony help (online version)
- MailJet help (online version)
- Network Switcher help (online version)
- RSS Feed Creator help (online version)
- System Purifier help (online version)
- WebHtmlEdit Control help (online version)
Support forum
Forum - post your question, discuss your issue with our employees and other usersLatest releases
Recent version updates
May 19 2012 May 18 2012News
Hot news from Jitbit
Mar 5 2012We're really excited to announce that our help desk app is getting a new look within a week. It will look like this. First, we'll be rolling it our for the hosted (online saas) version of helpdesk, then, within another week, we'll be releasing it for the self-hosted (downloadable) version.
Dec 14 2011We're launching a public beta of AutoText 3.0. The new version features automatic version updates, better performance and lots of other improvements. Download the beta-version here, submit a confirmed bug-report and get a free license in return!
More news...
