Customer support software:
Support ticket system for your help desk team. "Hosted" help desk runs in the cloud - instead of installing the software on your own server, have your Help Desk app hosted remotely.
Hosted live chat software. Deliver more personal experience to your visitors and customers in real time.
Help desk ticket system - the "on-premise" version (we have a hosted version as well). Tracks your customers' issues, fully integrates with your email and Active Directory. A great support ticket system for your service team.
Other Web-Apps:
The famous "Jitbit ASP.NET forum" - a .NET message board app. Easily integrated into existing .NET-websites (both design and authentication). Free edition available. Source codes license available.
Simple CRM software for small businesses. Lightweight, cost-effective and web-based. Full source codes and straightforward pricing.
Hosted CRM (SaaS CRM) software for an affordable monthly fee. "On-demand" version of our CRM - a managed CRM solution when the installation, backups and upgrades are handled by us.
Desktop tools:
Macro Recorder - the best macro program for Windows. Not just a keyboard and mouse recorder but a powerful automation tool that converts macros to EXE files and more.
Text Expander for Windows. Assign acronyms to frequently used text snippets and AutoText will auto-type a snippet when you type the acronym.
IP switcher (network settings manager) for mobile laptop users. Switches a computer between multiple network settings - switch IP address, proxy server, printer etc.
A simple free mouse recorder for Mac OS X. Sits in the menu-bar and records your mouse & keyboard actions.
Jitbit is a small friendly software company from the UK. We're small but we are fast. We sell what bigger companies can't: agility and personal approach.

We're announcing a deal for bloggers and academic websites: free hosted helpdesk for 6 months. Learn more: free hosted helpdesk giveaway
The iPhone app we have announced previously has just gone live!! Get it here