Here's what we offer, top to bottom:
Help desk system

Jitbit Help Desk bestseller

Deliver awesome support to your customers. Jitbit helpdesk software is dead simple, amazingly powerful and takes seconds to set up. Just forward support emails to our helpdesk app and start managing tickets. We have both the cloud-hosted and on-premise versions of the ticket system. Both integrate perfectly with your mailboxes, Active Directory, Google Drive etc.

hosted version on-premise version
CRM system

Jitbit CRM

Very simple CRM software for small businesses. Lightweight, cost-effective and web-based. Full source code and straightforward pricing. And just like with the helpdesk system, our CRM system comes in both cloud-hosted and on-premise versions.

hosted version on-premise version
Live Chat Software

Live Chat

Live support software for websites. Simply add one line of JavaScript and - voila - you have a live help system to answer your customers questions, drastically improving your conversions. Simple to install, easy to use. Deliver live personal support in real time. Customers love it.

Learn more
.NET Forum software

.NET Forum Software

The famous "Jitbit ASP.NET forum" - our .NET message board app. You can easily integrate it into an existing .NET-website (both design and authentication). Free evluation edition available - download, install and test as long as you need, no limitations. Source code license is also available.

learn more

Desktop tools:

Macro Recorder

Macro Recorder bestseller

Macro Recorder - the best macro program for Windows. Not just a keyboard and mouse recorder but a powerful automation tool that converts macros to EXE files and more.



Text Expander for Windows. Assign acronyms to frequently used text snippets and AutoText will auto-type a snippet when you type the acronym.

Network Switcher

Network Switcher

IP switcher (network settings manager) for mobile laptop users. Switches a computer between multiple network settings - switch IP address, proxy server, printer etc.

Mouse Recorder for Mac

Mouse Recorder for Mac

A simple mouse recorder for Mac OS X. Sits in the menu-bar and records your mouse & keyboard actions.

Small enough to be personal. Large enough to be stable.

Jitbit is a small friendly software company from the UK. We're small but we are fast. We sell what bigger companies can't: agility and personal approach.

Our software is being used at

Our users are happy. Are you? Just some of the testimonials. You'll find more here.

Latest from our blog RSS - Jitbit Software News - Macro Recorder, Help-Desk, ASP.NET Forum

Jan 31 2014
[Jitbit News] Hosted Helpdesk downtime post-mortem

Our hosted help desk app was down for more than half an hour today. The outage affected all the services including the email-pickup modules and the web-app. During the outage anyone accessing the helpdesk app was getting a 503 "Service unavailable" error.


Jan 24 2014
An actual Adobe customer support log

While some companies offer awesome customer support, some are stuck back in the 90s. Including Adobe, who's probably outsourcing this stuff to a contact-center overseas.

This is a real live chat log with Adobe customer support. A customer had a problem with Dreamweaver (the app was freezing every 20-30 seconds) so he decided to contact Adobe customer support department via their online helpdesk system. Someone named 'Vikas' responded to the ticket, but said his area is "installation and configuration only", so he couldn't help. The ones who could - were unavailable at the moment, "so please come back later". Our guy had waited 24 hours and wrote them back the next day. Here's what happened next:


more from the blog...

Latest Releases Jitbit Sofware release history RSS

Mar 28 2014
Macro Recorder 5.7.4