Google Analytics is a fine product. It's nice, free, easy-to-install and ready-to-use right out of the box, while at the same time offering advanced configuration options and data-mining opportunities to those who want it.
If a page has zero traffic it's clearly a sign of a problem. It could be Google not sending organic traffic to the page. Or the internal navigation being broken. Or the page is even being penalized by a search engine, say, for accidental duplicate content issues. Or... a dozen other reasons.
Whatever it is, it's a sign that something is wrong. And you WANT to know when something is wrong.
Unfortunately, no analytics solution on the market will help you solve this problem.
What do we do to solve this?
I'm sure technical (co)founders have already closed this tab and switched to their Ruby/PHP/Python/ASP.NET/whatever IDE to write a workaround for their website. An obvious solution would be adjusting or extending your site's CMS so it has some sort of a "view count" column in the database next to every piece of content. So you can run a
SELECT PageID WHERE ViewCount=0 later. Remember to reset this column to 0 every once in a while to track the performance over time.
To find pages with zero traffic you first need a complete list of your site's pages. Google's "site:" operator can be inaccurate, "Webmaster tools" report a limited set of pages, XML sitemap may not list the entire site.. So what do you do?
Alex has founded Jitbit in 2005 and is a software engineer passionate about customer support.