About Jitbit Software a small friendly software company behind Jitbit Helpdesk

Large enough to be stable.Profitable and self-funded.

We've been around since 2005. We are profitable and self-funded. We don't have to please anybody but our customers.

Small enough to be personal. "Small" means "fast".

There's nothing wrong with being small. "Small" means "fast". Something big companies are incapable of.
Jitbit's happy customer - ESPN
Jitbit's happy customer - VMWare
Jitbit's happy customer - HP
Jitbit's happy customer - Philips
Jitbit's happy customer - Siemens
Jitbit's happy customer - Oracle
Jitbit's happy customer - Adobe
Jitbit's happy customer - Xerox
Jitbit's happy customer - GE
Jitbit's happy customer - Chevron
Jitbit's happy customer - Hitachi
Jitbit's happy customer - Vodafone

The team

Alex - CEO, founder
Alex JumaĊĦev, founder and CEO.
Blog | Twitter

Alex had a big boring job in a big boring bank (as head of software development), but in 2005 has turned to the Light Side and founded Jitbit. Lead developer, designer, MCSD, MCDBA, MCP, MC<you-name-it>. Loves snowboarding, motorcycles, bass-guitars and blogging. But above all - coding.


Max
Max Al Farakh, co-founder.
Blog | Twitter

Ex-twitter evangelist and "Shorty Awards" winner. Loves guitars and sleeping. Apple fanboy, web-hacker, podcaster, support ninja. Writes code since 8 years old. Apple fanboy (worth mentioning twice).


Art Dashinski, Chief Design Officer.
Dribble | Twitter

...and we really do mean "officer". Art served in the Israeli army, special forces. When he says "this is our new design", we say "SIR, YES SIR!"

Yeah, yeah, I know... An "Al Farakh" co-founder and an Israeli soldier working together, please save your jokes, we heard them all ;)

Vlad Gurinenko, Head of Customer Success.

Vlad is the reason our customers love us. Period.
He's there 24/7, literally. Well, except when he's paragliding, which he's a huge fan of.


Robbie Richards, Head of marketing.

Robbie writes all the awesome stuff you see in our blog, builds our website and makes it Google-friendly. An Aussie living and working in the US, full-stack digital strategist that we're lucky to have working with us.


Team
The team

Helen Gerson in Chicago (IL), Serge Schel in Seattle (WA) and other even more awesome folks work for us in London (UK), Chicago and Tel-Aviv (Israel).

Contact us If you have any inquiries or questions, please send us a note to [email protected] or use the form below.

Badges Worthless certifications, but we have to put this somewhere, right


Jitbit Software Certifications
Jitbit Software Certifications
Jitbit Software Certifications
Jitbit is a Microsoft BizSpark Member and a Microsoft Partner Program Registered Member

Jitbit Software is a contributing member of ASP (Association of Software Professionals) and a contributing member of OISV (Organization of Independent Software Vendors)

Latest from our blog RSS - Jitbit Software News - Macro Recorder, Help-Desk, ASP.NET Forum

May 4 2017
How to Set Measurable Customer Support Goals That Drive Growth

How to Set Measurable Customer Support Goals That Drive Growth

Apr 5 2017
Fool-Proof Guide: How to Choose the Right Helpdesk Solution for Your Business

Fool-Proof Guide: How to Choose the Right Helpdesk Solution for Your Business

As if getting customers weren't hard enough, you also need a solid system in place to help maintain the relationship. Which is why choosing a help desk software to support customer queries and complaints is a decision you can't afford to take lightly.

But how do you choose the right help desk software when every provider claims to be the best, and offers a laundry list of shiny features and benefits to prove it?

more from the blog...