Founder's blog

Aug 6 2008
Email support vs. Phone support

37signals blog has a great post on phone vs email support. continued...

Jul 5 2008
The VPS saga continues, or "How to Choose a Web Hosting Provider"

Like I said I believe that the best hosting option for a mISV is a combination of a VPS and Google Apps. continued...

Jun 30 2008
"Hey, our website is down"

A VPS (Virtual Private Server AKA "Virtual Dedicated Server") is a must-have for a mISV I must say. With shared hosting it was nothing but pain. With a VPS you can host any number of databases, websites and services on it. If you consider yourself more experienced than the average "shared-hosting-support-guy" - why not use your skills? continued...

May 27 2008
HelpDesk: new version

After months of hard work we have released the version 3.0 of our web-based Helpdesk software continued...

May 14 2008
Piracy Concerns

Piracy is what every software company worries about. We all do our best to protect our software from cracking, patching and other kinds or reverse engineering. But should we really try to build an invincible protection? With all these hardware-lockers, network activations and stuff? continued...

Apr 16 2008
Google-bot submits forms

Google-bot already knows how to parse Flash and Javascript on our websites, extracting URLs to index. And now it's been oficially announced, that Google starts submitting forms, filling the fields with keywords, playing with options, and indexing the results. continued...

Mar 19 2008
Google tech support

About a week ago I have contacted Google's support. I wanted to let them know, that when their web services (Google Apps, Google Reader, AdWords/Adsense etc.) are being accessed via httpS, the browser sometimes shows a security warning: "This page contains both secure and nonsecure items". continued...

Feb 28 2008
7 rules for writing sales emails

Recently we've received several proposals from a well-known eCommerce provider asking us to switch to them from Plimus (our current online payments processor). Their somewhat insistent email has induced me to write this post - 7 simple rules for writing sales emails, that we follow here at Jitbit: continued...

Feb 19 2008
24 Steps to a Successful Startup

How do you build a successful startup? continued...

Feb 11 2008
Quote of the day and interesting finds

Awesome quote:

Don’t be stupid. Borrow more. At $20,000 in debt, if your business model doesn’t work, you are in trouble. At $2,000,000 in debt, if your business doesn’t work, the bank is in trouble.
(via foundread) continued...

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