Max Al Farakh Blog

Oct 28 2016
Thinking about switching from Mac to PC? Here is my story

Many Mac users are thinking about switching to PC after the yesterday’s keynote. I made the switch a couple of months ago, and I want to tell you my thoughts.


Dec 29 2015

Recently one of our users complained that he couldn't access our site on his Android phone.


Jan 28 2015
7 Great Newsletters for Startup Founders

It takes a lot of time and effort to stay on top of the industry news. Tons of new articles are being published every day, but not all of them worth your attention. Let other people do the dirty work and find the most interesting and useful stuff for you – subscribe to a newsletter. Here are 7 curated weekly email newsletters that I love.


Jan 17 2015
Lessons Learned After running an NPS Campaign

So, we've just finished running a Net Promoter Score (NPS) survey for Jitbit Helpdesk. NPS is a hot new thing in the startup world. Well, it's not entirely new – traditional marketers have been using it for 20 years, but, since startupers tend to despise traditional marketers and ignore everything they did for the last 50 years, we've learned about NPS just recently.


Aug 15 2014
Detecting Outlook autoreply/out-of-office emails and X-Auto-Response-Suppress header

In our helpdesk app we have a method called IsUselessEmail(). Its purpose is to filter through all incoming email and drop all bounces, autoreplies etc. This is a tough problem since we need to drop as much garbage as possible, but pass through any useful emails.


Aug 10 2014
SQL Server: how to convert datetime to UTC

Recently we needed to convert all dates in our database to UTC format. We've made a mistake not storing them in UTC from the beginning and it led to complicated issues. When you have to support various time zones, there is no other way but to store you dates in UTC.


Jun 11 2013
Don't judge iOS 7 by screenshots

I spent a day using iOS 7 on my iPhone 4 and about an hour on my girlfriend's iPhone 5. It's unpolished, it's not very pretty either, but we should stop judging it by static screenshots.


Jun 7 2013
Vesper, Balls and Marco Arment

Marco Arment on Vesper:

How can these guys launch a relatively expensive text-note app that’s missing so many features of competing text-note apps?



May 29 2013
Recommended reading: Steal Like an Artist

Every once in a while I come across a book that not only delivers great ideas and valuable information, but also inspires me to start doing something right away. Steal Like an Artist by Austin Kleon is one of those books and I would strongly recommend everyone to read it.


Oct 31 2012
Quick thoughts on Star Wars Episode VII

As you might already know, Disney bought Lucasfilm and now they're going to make the Star Wars sequel trilogy.


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