About Jitbit Customer Support Blog

Jitbit Software is a self-funded software startup whose flagship product is the helpdesk ticketing system. So this blog is about customer support and sometimes - about running a "bootstrapped" software company.

We share ideas for how can you make your customers happy without spending a fortune on this, how can you speed-up your support, make it more "human" and less "robotic".

Blogs by our founders

Both Alex and Max have personal blogs too: Alex's and Max's.