Jitbit Blog about Customer Support

Nov 14 2018
The Power Of A Mobile Help Desk Towards Your Customer Support Success

The Power Of A Mobile Help Desk Towards Your Customer Support Success

Consistent improvement on your customer support in this digital era is becoming inevitable with the new emerging customer needs. Let me explain: customer support is evolving day by day due to the changes in customer behaviors because of advances in technology.

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Nov 7 2018
Difficult Customers Can Be a Nightmare: How To Effectively Handle Tough Customers

Difficult Customers Can Be a Nightmare: How To Effectively Handle Tough Customers

Customers are golden assets to your business but there are some that prove to be very hard to handle. Let me explain: those customers that will always complain of a small issue or even when there isn’t much to complain about.

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Oct 31 2018
8 Striking Ways How a Help Desk App Can Optimize Your IT Department’s Efficiency

8 Striking Ways How a Help Desk App Can Optimize Your IT Department’s Efficiency

An efficient IT department is a dream of most business owners because it leads to the smooth running of other business departments. And in this tech-driven world, most departments in different organizations run on technology.

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Oct 24 2018
Amazing Facts About Happy Customers You Should Know

Amazing Facts About Happy Customers You Should Know

Achieving customer happiness is challenging, but worth your efforts because it pays back dearly and for long term. Here’s what I mean: happy customers are a goldmine to your business and are associated with fascinating benefits. That’s why you must not work towards earning from your customers only but also looking forward to making them happy.

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Oct 17 2018
Cutting on Customer Support Costs With Live Response

Cutting on Customer Support Costs With Live Response

High customer support costs can become hell towards your goal of profit maximization if they consume more of your profits. However, investing in customer support is crucial in boosting your revenue. As a matter of fact, The 2017 Dimension Data Global Customer Experience Benchmarking report reveals that 84% of organizations on the move to improve customer experience see an increase in revenue.

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Oct 11 2018
Want A Thriving Business? Focus On Customer Feedback

Want A Thriving Business? Focus On Customer Feedback

Embracing customer feedback is a great move towards succeeding in business as it's associated with overwhelming benefits. And to achieve this, you must be able to collect all your customer's feedback and work towards solving their issues as soon as possible.

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Oct 8 2018
The 5 Best Things About Customer Service Speed

The 5 Best Things About Customer Service Speed

Providing solutions to customer’s problems and answering their questions is a priority in ensuring customer satisfaction. However, the speed at which you offer those services matters most because customers hate waiting. By the time a customer approaches your business for assistance, he/she needs it quickly.

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Oct 4 2018
Fascinating Benefits of A Personalized Customer Support Towards Lead Nurturing

Fascinating Benefits of A Personalized Customer Support Towards Lead Nurturing

Lead nurturing refers to how you develop relationships with your buyers at every stage in the sales funnel. It involves listening to your prospects’ needs and providing them with relevant information they are looking for because consumers hate irrelevant content.

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Oct 1 2018
Cracking The Customer Retention Code With Improved Customer Support

Cracking The Customer Retention Code With Improved Customer Support

Customer retention today is key in pioneering the long-term survival of your business because it drives more sales at lower costs. Wondering how? Customer retention is cheaper than attracting new customers and existing customers tend to buy more than new customers.

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Sep 28 2018
Lead Conversion with Better Customer Service Secrets Revealed

Lead Conversion with Better Customer Service Secrets Revealed

Consistent lead conversion is one of the biggest achievements you can dream of as a business owner. Why? Because it's a sign of more profits and business development resulting from sales maximization.

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