Jitbit Blog about Customer Support

Oct 24 2018
Amazing Facts About Happy Customers You Should Know

Amazing Facts About Happy Customers You Should Know

Achieving customer happiness is challenging, but worth your efforts because it pays back dearly and for long term. Here’s what I mean: happy customers are a goldmine to your business and are associated with fascinating benefits. That’s why you must not work towards earning from your customers only but also looking forward to making them happy.

continued...

Oct 17 2018
Cutting on Customer Support Costs With Live Response

Cutting on Customer Support Costs With Live Response

High customer support costs can become hell towards your goal of profit maximization if they consume more of your profits. However, investing in customer support is crucial in boosting your revenue. As a matter of fact, The 2017 Dimension Data Global Customer Experience Benchmarking report reveals that 84% of organizations on the move to improve customer experience see an increase in revenue.

continued...

Oct 11 2018
Want A Thriving Business? Focus On Customer Feedback

Want A Thriving Business? Focus On Customer Feedback

Embracing customer feedback is a great move towards succeeding in business as it's associated with overwhelming benefits. And to achieve this, you must be able to collect all your customer's feedback and work towards solving their issues as soon as possible.

continued...

Oct 8 2018
The 5 Best Things About Customer Service Speed

The 5 Best Things About Customer Service Speed

Providing solutions to customer’s problems and answering their questions is a priority in ensuring customer satisfaction. However, the speed at which you offer those services matters most because customers hate waiting. By the time a customer approaches your business for assistance, he/she needs it quickly.

continued...

Oct 4 2018
Fascinating Benefits of A Personalized Customer Support Towards Lead Nurturing

Fascinating Benefits of A Personalized Customer Support Towards Lead Nurturing

Lead nurturing refers to how you develop relationships with your buyers at every stage in the sales funnel. It involves listening to your prospects’ needs and providing them with relevant information they are looking for because consumers hate irrelevant content.

continued...

Oct 1 2018
Cracking The Customer Retention Code With Improved Customer Support

Cracking The Customer Retention Code With Improved Customer Support

Customer retention today is key in pioneering the long-term survival of your business because it drives more sales at lower costs. Wondering how? Customer retention is cheaper than attracting new customers and existing customers tend to buy more than new customers.

continued...

Sep 28 2018
Lead Conversion with Better Customer Service Secrets Revealed

Lead Conversion with Better Customer Service Secrets Revealed

Consistent lead conversion is one of the biggest achievements you can dream of as a business owner. Why? Because it's a sign of more profits and business development resulting from sales maximization.

continued...

Sep 24 2018
5 Hacks To Delivering Satisfactory Customer Service

5 Hacks To Delivering Satisfactory Customer Service

Customer satisfaction is key to winning more sales and long-term customer loyalty for your business. However, it all starts with the customer's experience with your business. Here's what I mean: how the customer is approached and how his or her questions are answered about your products/services during the interest stage. This helps in persuading him or her to close a sale and continue coming back.

continued...

Sep 4 2018
How Jitbit Help Desk helps you with GDPR

How Jitbit Help Desk helps you with GDPR

The new European General Data Protection Regulation act (GDPR) introduced some new data processing and handling requirements and since Jitbit provides a SaaS help desk app, that sits in between our customers and their clients, we have to be compliant in two ways

  1. Ensure GDPR compliance between us and our customers
  2. Help our customers stay compliant for their customers
continued...

Jul 6 2018
No Bullshit Proactive Customer Service

No Bullshit Proactive Customer Service

How to provide proactive customer service without being intrusive?

OK, so everyone's talking about proactive customer service these days. Which is - helping a customer before they actually ask for help.

While this sounds very nice and all, in reality you're mostly annoyed by all these stupid overly excited intrusive canned messages.

continued...

Brought to you by

Help desk software

Jitbit Helpdesk

<< newer   older >>