Google Search is only 18% Search
I was recently testing some of the keywords and positions for our hosted help-desk app and it suddenly occurred to me that 80% of the page were not actually the search results. Check this out:
My brain got used to filtering the ads out, so it never popped into my head before... We are used to this picture. I actually had to get up from my laptop, grab a coffee and then glance back at my monitor from across the room to notice this.
ADs vs Results: area size
Now, we're all technical people so let's do the math
Automating Amazon S3 backups on a Windows Server
Our helpdesk app (the hosted version) is being used in about 170 companies. Users have uploaded almost 150k (150,000) files. We have logged about half a million tickets. From about 100k users.
Obviously, we need to backup all this data. And obviously, a consumer product like Dropbox or SugarSync is not an option. We needed something fast, reliable & scalable. We needed cloud storage. So we chose Amazon S3 and I decided to write this simple step-by-step guide for anyone interested in automating S3 backups on a Windows server:
Wait, don't add that feature
Just had an argument with my partner. He was going to add a new logging feature to our help desk app. Another feature. Another button in the admin panel. Another setting. Another report to read.
This reminded me of Jamie Zawinski's law. The one that says every program attempts to expand until it can read mail.