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This company has stopped using our help desk software. You should reach out to them using their official website.

Meanwhile please check our blog for some awesome articles about customer support.

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May 30 2023
Streamlining HR Operations: Exploring Helpdesk Software Solutions

Streamlining HR Operations: Exploring Helpdesk Software Solutions

Human Resources (HR) departments play a pivotal role in managing an organization's workforce and maintaining employee satisfaction. With numerous tasks ranging from onboarding and payroll to performance management and employee relations, HR professionals often find themselves overwhelmed with administrative responsibilities.

May 2 2022
6 Lesser Known Helpdesk Ticketing Features Everyone Loves

6 Lesser Known Helpdesk Ticketing Features Everyone Loves

We track feature usage. And as it turns out, along with the "core" helpdesk functions, like tight email integration (creates tickets from incoming emails), or "single sign-on" (authenticates users against the company's existing accounts), here's some lesser known but VERY productive help desk features our customers love:

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