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Latest from our blog RSS - Jitbit Software News - Macro Recorder, Help-Desk, ASP.NET Forum

Sep 13 2017
Product update: Real-time updates, Upload Files via drag-and-drop and more

Product update: Real-time updates, Upload Files via drag-and-drop and more

Here is an overview of all the recent Jitbit Helpdesk updates

Aug 8 2017
9 Customer Support Mistakes Sending Customers to the Competition (and How to Avoid Them!)

9 Customer Support Mistakes Sending Customers to the Competition (and How to Avoid Them!)

Customer support is a battlefield; a place where only the strongest and most attuned brands survive.

One misstep can mean the difference between a loyal customer and one who tells 10+ friends never to give your business the time of the day.

While companies struggle to survive with price wars and product offerings, they often neglect to focus on the one thing that could be the biggest differentiator for their brand:

more from the blog...