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Docs
Read the on-premises installation manual about installing, upgrading and troubleshooting the server version
Check the end-user manual - contains information about all the pages and settings
Contact Support
Create a ticket by filling a form
Or suggest a feature (and vote for suggestions) at our feature board
Send us a note to support@jitbit.com
Latest from our blog
Most Demanded Helpdesk Features, According to IT Pros
We've analyzed professional reviews, user testimonials, and forum discussions from IT professionals to identify their common pain points and what they value most in existing helpdesk solutions.
Stripping signatures from emails
We don't usually announce unreleased features, but we're about to ship something I've personally tried solving for years.
The problem is simple to describe and maddening to solve: how do you automatically remove signatures, logos, confidentiality footers, "follow-us-on-LinkedIn" blocks, and those 200-word GDPR disclaimers from incoming e-mails?
AI Agent features in Jitbit Helpdesk
Now with smarter, self-initiated Knowledge-base search and even external docs indexing