Support
Happy to help
Docs
Read the on-premises installation manual about installing, upgrading and troubleshooting the server version
Check the end-user manual - contains information about all the pages and settings
Contact Support
Create a ticket by filling a form
Or suggest a feature (and vote for suggestions) at our feature board
Send us a note to support@jitbit.com
Latest from our blog
Jitbit Helpdesk Mobile v10.4: A Major Update for Power Users
We're excited to announce Jitbit Helpdesk Mobile v10.4, one of our biggest updates yet! This release brings powerful new features that make managing support tickets on the go faster and more efficient than ever.
How We Dealt with the Cloudflare Outage
Or: That Time Half the Internet Died and We Didn't
Most Demanded Helpdesk Features, According to IT Pros
We've analyzed professional reviews, user testimonials, and forum discussions from IT professionals to identify their common pain points and what they value most in existing helpdesk solutions.