Among our customers

Our software is being used at

Jitbit's happy customer - Deloitte
Jitbit's happy customer - Caterpillar
Jitbit's happy customer - Intercontinental
Jitbit's happy customer - Xerox
Jitbit's happy customer - Fujitsy
Jitbit's happy customer - Nokia
Jitbit's happy customer - HP
Jitbit's happy customer - Philips
Jitbit's happy customer - Siemens
Jitbit's happy customer - ESPN
Jitbit's happy customer - Accenture
Jitbit's happy customer - Erricson
Jitbit's happy customer - Chevron
Jitbit's happy customer - Hitachi
Jitbit's happy customer - Vodafone
Jitbit's happy customer - Oracle
Jitbit's happy customer - Adobe
Jitbit's happy customer - VMWare
Jitbit's happy customer - GE
Jitbit's happy customer - Volkswagen

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Apr 18 2018
Customer Service Quotes

Customer Service Quotes

"The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works."
Jeff Bezos

Apr 8 2018
Rule-based chatbots in Jitbit Helpdesk using "rule chaining"

Rule-based chatbots in Jitbit Helpdesk using "rule chaining"

Our "Automation engine" has been out for a while now and I'm happy to see that it's the most heavily used feature in our help desk software. Clients use it for all sorts of tasks: to send out auto-responders, to auto-assign tickets to helpdesk "agents", to notify administrators when a ticket stays untouched for more than X days, to escalate "overdue" tickets etc. etc.

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