Among our customers

Our software is being used at:

Jitbit's happy customer - Netflix Jitbit's happy customer - Microsoft Jitbit's happy customer - Amazon United Kingdom Ministry of Justice Jitbit's happy customer - Fujitsy Jitbit's happy customer - Nokia Jitbit's happy customer - HP Jitbit's happy customer - Philips Jitbit's happy customer - Siemens Jitbit's happy customer - ESPN Jitbit's happy customer - Accenture Jitbit's happy customer - Erricson Jitbit's happy customer - Chevron Jitbit's happy customer - Hitachi Jitbit's happy customer - Vodafone Jitbit's happy customer - Oracle Jitbit's happy customer - Adobe Jitbit's happy customer - VMWare Jitbit's happy customer - GE Jitbit's happy customer - Volkswagen Jitbit's happy customer - DELL Jitbit's happy customer - University of California Jitbit's happy customer - Harvard Medical School Jitbit's happy customer - IBM Jitbit's happy customer - Samsung Jitbit's happy customer - BNP Paribas Jitbit's happy customer - BMW North America Jitbit's happy customer - Deloitte Jitbit's happy customer - Caterpillar Jitbit's happy customer - Intercontinental Bayer Toshiba Jitbit's happy customer - Xerox

Case studies:

Spring Arbor University


Robe.cz


VARGO solutions

Just some of the testimonials. find more testimonials here

    • Within just a 1 day, I was able to demo your product online, install it locally, buy it, fully import our clients and technicians, build our basic categories, and go live. What a fabulous product! I wish I had found you years ago.

      Eric Seelye
      President/CEO at Empiric Solutions

    • I have to say our company was using a higher priced helpdesk and was limited on what we could actually do with the software. Then we found JitBit Helpdesk and the rest is history.

      Matthew Moore
      Jones Plastics

    • I would like to thank the great development team you have. I've raised perhaps 30 tickets with feature requests and many of them have already been implemented! You really know customer support and do it very well, keep it up!

      Jason Moody
      Head of Engineering at Snorkel Europe

    • I've been using Jitbit HelpDesk for about 9 months now. The Jitbit group is flexible at implementing requested features and release request updates. It's the best tracker out on the market and I HIGHLY recommend it.

      Kian Torab
      IT Engineer

    • Not only has it been a great software solution for our needs, but the team has been very responsive and helpful whenever we needed assistance. I feel like a partner with JitBit, not just another customers.

      Jared Call
      Support Manager

Latest from our blog

New Design is out of beta, Old UI is no longer maintained

New Design is out of beta, Old UI is no longer maintained

We're excited to announce that the open beta of our new design is finished! While you can still use the old design if you'd like, we won’t be fixing any minor bugs or adding new features to it. Going forward, the new UI will be the only version we actively support.

Jitbit Helpdesk: A New Look on the Horizon (Whether We Like It or Not)

Jitbit Helpdesk: A New Look on the Horizon (Whether We Like It or Not)

We're thrilled (read: mildly terrified) to announce that a full UI redesign for Jitbit Helpdesk is finally in the works. This refresh aims to bring a more contemporary look to our platform while maintaining the efficiency and ease of use that has been our hallmark.

Google OAuth Support for Gmail Mailboxes in Jitbit Helpdesk

Google OAuth Support for Gmail Mailboxes in Jitbit Helpdesk

Jitbit Helpdesk has started rolling out support for Google OAuth in our SaaS version specifically for connecting Gmail mailboxes. This is an important update that aligns with Google's ongoing efforts to enhance security by phasing out login/password authentication for IMAP and SMTP in favor of OAuth.