Among our customers

Our software is being used at:

Jitbit's happy customer - Netflix Jitbit's happy customer - Microsoft Jitbit's happy customer - Amazon Jitbit's happy customer - Xerox Jitbit's happy customer - Fujitsy Jitbit's happy customer - Nokia Jitbit's happy customer - HP Jitbit's happy customer - Philips Jitbit's happy customer - Siemens Jitbit's happy customer - ESPN Jitbit's happy customer - Accenture Jitbit's happy customer - Erricson Jitbit's happy customer - Chevron Jitbit's happy customer - Hitachi Jitbit's happy customer - Vodafone Jitbit's happy customer - Oracle Jitbit's happy customer - Adobe Jitbit's happy customer - VMWare Jitbit's happy customer - GE Jitbit's happy customer - Volkswagen Jitbit's happy customer - DELL Jitbit's happy customer - University of California Jitbit's happy customer - Harvard Medical School Jitbit's happy customer - IBM Jitbit's happy customer - Samsung Jitbit's happy customer - BNP Paribas Jitbit's happy customer - BMW North America Jitbit's happy customer - Deloitte Jitbit's happy customer - Caterpillar Jitbit's happy customer - Intercontinental Bayer Toshiba

Just some of the testimonials. find more testimonials here

    • Within just a 1 day, I was able to demo your product online, install it locally, buy it, fully import our clients and technicians, build our basic categories, and go live. What a fabulous product! I wish I had found you years ago.

      Eric Seelye
      President/CEO at Empiric Solutions
    • I have to say our company was using a higher priced helpdesk and was limited on what we could actually do with the software. Then we found JitBit Helpdesk and the rest is history.

      Matthew Moore
      Jones Plastics
    • I would like to thank the great development team you have. I've raised perhaps 30 tickets with feature requests and many of them have already been implemented! You really know customer support and do it very well, keep it up!

      Jason Moody
      Head of Engineering at Snorkel Europe
    • I've been using Jitbit HelpDesk for about 9 months now. The Jitbit group is flexible at implementing requested features and release request updates. It's the best tracker out on the market and I HIGHLY recommend it.

      Kian Torab
      IT Engineer
    • Not only has it been a great software solution for our needs, but the team has been very responsive and helpful whenever we needed assistance. I feel like a partner with JitBit, not just another customers.

      Jared Call
      Support Manager

Latest from our blog

We received a GDPR violation notice :)

A couple of months ago our little startup received an email notifying us that we were violating GDPR. They went on to warn us about a potential massive and terrifying lawsuit. The reason? Our website was using Google Fonts, which apparently transferred user data to Google without their consent - a big no-no.

Streamlining HR Operations: Exploring Helpdesk Software Solutions

Human Resources (HR) departments play a pivotal role in managing an organization's workforce and maintaining employee satisfaction. With numerous tasks ranging from onboarding and payroll to performance management and employee relations, HR professionals often find themselves overwhelmed with administrative responsibilities.

6 Lesser Known Helpdesk Ticketing Features Everyone Loves

We track feature usage. And as it turns out, along with the "core" helpdesk functions, like tight email integration (creates tickets from incoming emails), or "single sign-on" (authenticates users against the company's existing accounts), here's some lesser known but VERY productive help desk features our customers love: