Help desk software for Google Apps is something that can help change the way you do business. Help desk software that is integrated with Google Apps gives your business the ability to address customer problems from any computer with internet access. From any location across the globe, your response team is equipped to monitor and track service tickets generated within your help desk software.
You need a solution that takes advantage of the latest technology. Today, you have the opportunity to move customer service to a completely new level. Every customer service problem can be recorded as an incident ticket. Each ticket must receive individual consideration and a rapid response. This is why you need to have a high quality help desk solution and process in place.
Jitbit Help Desk integrates with Google Drive just fine. You can "attach" Google docs right into the support tickets, link tickets to your online documents etc.
If you are looking for the best help desk software for Google Apps, then you don't need to look very far. Jitbit has developed help desk software solutions that work in every industry. Industry leading developers have worked to use the power of technology to solve your help desk issues. Whether you need better incident management, faster response times or a better process for your help desk staff, Jitbit has the answer. Contact them today to determine how help desk software for Google Apps will make your life easier.