We've just launched a custom status page to monitor the SaaS version of Jitbit Helpdesk and its supporting services: the web-applicaton, the API endpoints and email servers cluster.

The page can be found here: statuspage.jitbit.com. It is being hosted externally, outside of our infrastructure, to prevent any disruption.

You can also subscribe to scheduled maintenance announcements and updates there, and check the downtime history and total statistics.