IIS and Windows Server: The Backbone of Jitbit Helpdesk

While Jitbit Helpdesk now supports Linux and Docker deployments, our roots are deeply embedded in the Microsoft ecosystem. Originally developed as an IIS application, we have been battle-tested under Internet Information Services for decades, delivering enterprise-grade reliability and performance.

Jitbit Helpdesk is purpose-built for Windows Server ecosystems, leveraging Internet Information Services (IIS) as its core web hosting platform. Our solution is meticulously designed to maximize the capabilities of Microsoft's enterprise-grade server infrastructure.

Deep IIS Integration

• Native ASP.NET Core support
• Seamless IIS 8.0+ module integration
• Advanced request processing and application pool management
• Enhanced security through IIS-level authentication and SSL/TLS encryption

Windows Server Optimization

• Full compatibility with Windows Server 2012 R2, 2016, 2019, and 2022
• Active Directory and Group Policy integration
• Windows authentication mechanisms
• Robust Windows event logging and monitoring

Technical Architecture

Server Infrastructure

• Web Server: Microsoft IIS 8.0+
• Application Framework: .NET Core
• Database: Microsoft SQL Server
• Operating System: Windows Server environments

Deployment Advantages

Windows-Centric Features

• Native Windows authentication
• Seamless LDAP and Active Directory synchronization
• Windows event logging and diagnostic capabilities
• Integrated Windows security model

Jitbit Helpdesk represents the pinnacle of Windows Server and IIS-integrated helpdesk solutions, providing unparalleled performance and seamless enterprise ecosystem integration. Please refer to our on-prem installation docs for more info