Here's how you can create a simple "auto responder" in Jitbit's live chat widget. If no one's online to take the chat, it will prompt the user that the question has been logged and we'll get back to them via email.
That's the thing with live chats: we all live in different timezones and sometimes there's no one there to respond to a request. This simple script can prevent user frustration (by the way, check some other chatbot examples here).
Here's a short video Alex recorded to go through this step-by-step
Last updated: 9/14/2020
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