Jitbit Helpdesk now integrates with MS Teams group chat/collaboration app. Whenever a new ticket arrives into your helpdesk system, it will send a notification to MS Teams channel of your choice.
See the full list of Jitbit third-party integrations.
Navigate to "Admin - Integrations - MS Teams" and check the "Enable MS Teams integration" box. Then paste the "Webhook URL" and hit "Save".
A sample new ticket notifications in MS Teams:
Last updated: 12/11/2019
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