Help Desk Software for Your Industry
Every industry has its own compliance rules, budget constraints, and workflow quirks. Jitbit is used by 10,000+ companies across 9 industries listed below, with flat-rate pricing, email-first ticketing, and the security features each one needs.
21-day trial · No credit card required
Different industries need different things from a help desk. Healthcare teams need HIPAA compliance and a signed BAA. Government agencies need purchase-order billing and on-premise options. Schools need one system for IT, facilities, and student services without blowing the budget. Jitbit handles all of this with flat-rate, per-agent pricing, built-in encryption, and an interface simple enough that non-technical staff pick it up in minutes.
Healthcare (HIPAA)
HIPAA-compliant help desk with BAA signing, encryption at rest and in transit, and pricing that doesn't punish you for growing your team. Trusted by 155+ healthcare organizations.
Learn more →Government & Nonprofits
Purchase-order friendly, encrypted, with a self-hosted option. Flat-rate pricing that works for public budgets. Trusted by 100+ government agencies and nonprofits.
Learn more →Schools & Universities
One ticketing system for IT, facilities, and student services. Flat-rate pricing that doesn't blow your budget. Trusted by 70+ educational organizations from K-12 to research universities.
Learn more →Construction
Help desk that works from the job site, not just the office. Mobile apps, email-first ticketing, and flat-rate pricing with unlimited field workers. Trusted by 75+ construction companies.
Learn more →More Industries We Serve
Manufacturing
70+ manufacturers use Jitbit for internal IT, maintenance requests, and equipment tracking across plants and warehouses.
Finance & Insurance
50+ financial firms trust Jitbit for security-sensitive IT support. Encryption, role-based access, and a self-hosted option for full data control.
Professional Services
50+ consulting, legal, and staffing firms use Jitbit for client support and internal IT. Simple enough for non-technical teams.
Retail & Consumer
50+ retail, hospitality, and food & beverage companies use Jitbit for store support, IT requests, and multi-location operations.
Logistics & Transport
30+ trucking, supply chain, and warehousing companies use Jitbit to manage fleet support, driver requests, and dispatch operations.
Don't see your industry?
Jitbit works for any team that handles internal or external support requests. Start a free trial and see for yourself.
21-day trial · No credit card required