Jitbit Helpdesk Docs
Learn about the most important concepts and features of Jitbit Helpdesk.
Tickets
Learn everything about the ticket pages.
Set up a Knowledge Base
Help your users help themselves
Users
Everything about your helpdesk users.
Reports
Look into your team's performance.
API reference
How to use the REST API
On-premises
How to set up self-hosted installation
Getting started
Welcome to the Jitbit Helpdesk end-user manual. This is the basic operation manual that is also shown after clicking the "get help" link at the bottom.
On-premises installation docs
If you're looking for the on-premise installation manual for admins, click here.
API Reference
Developers, check out the Helpdesk API documentation.
You should know
Please note that you can always click the "get help for this page" link in the bottom-left corner of the helpdesk application to get context-specific help for the current page you're viewing