Admin Pages

Helpdesk App Integrations

Jitbit helpdesk supports integration with multiple third-party apps and services.

  • ChatGPT - help generate responses using AI
  • Jira - create Jira task from a ticket.
  • Github, - create Github issues from a ticket.
  • Slack - send a message to a Slack channel when a new ticket is created.
  • MS Teams - Same with Teams.
  • Bitbucket - create Bitbucket issues without leaving a ticket.
  • Dropbox. Google Drive, OneDrive, - attach files to tickets directly from your Dropbox, Google Drive or One Drive.
  • Whatsapp - receive Whatsapp messages into the ticket system
  • Zapier - Zapier support lets you integrate Helpdesk with hundreds of third-party apps.
  • Custom User Lookup - the helpdesk app can query some third-party data-source in real time, to get more information about a user (for example, connect to your orders database and show which products the user has purchased, etc).
  • and many many others
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