Helpdesk App Integrations

Jitbit helpdesk supports integration with multiple third-party apps and services.

• ChatGPT - help generate responses using AI
• Jira - create Jira task from a ticket.
• Github, - create Github issues from a ticket.
• Slack - send a message to a Slack channel when a new ticket is created.
• MS Teams - Same with Teams.
• Bitbucket - create Bitbucket issues without leaving a ticket.
• Dropbox. Google Drive, OneDrive, Box.com - attach files to tickets directly from your Dropbox, Google Drive or One Drive.
• Whatsapp - receive Whatsapp messages into the ticket system
• Zapier - Zapier support lets you integrate Helpdesk with hundreds of third-party apps.
• Custom User Lookup - the helpdesk app can query some third-party data-source in real time, to get more information about a user (for example, connect to your orders database and show which products the user has purchased, etc).
• and many many others