Hosted CRM » What is "SaaS CRM"

What is "SaaS CRM"

Along with the popular saas help desk software app, we also offer a full-featured SaaS CRM platform that helps you manage your customer relations gently - a hosted CRM app

What is "SaaS"

"SaaS" - "Software as a Service" - is a software usage model, when a vendor licenses a software system for use as a service on demand, either through a "pay-as-you-go" model or a time subscription.

SaaS tools is also known as "Web-based", "on-demand" or "hosted software", because SaaS solutions run on the vendor's hardware and it is the vendor who takes care of security, performance, hardware maintenance and availability. It is a software usage model when an online application is being accessed as a service on demand. Nothing needs to be installed "on-premise"

What is "SaaS" when it comes to CRM?

Regarding the CRM Sowftare, this means that rather than purchasing software and hardware to install and run our CRM Software on your own site, you need only a computer/smartphone/tablet with a web-browser to access and use the SaaS CRM.

Benefits comapred to traditional software

  • No server maintenance costs
  • Always the latest version - upgraded by the vendor
  • No backup/security headaches
  • No obligations - you cancel any time
  • Availability - your sales staff can use the app on the go, via smartphones, tablets, laptops, wherever they are

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